Frequently Asked Questions
Everything you need to know about shopping with TCGSPY.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate your request and receive a prepaid shipping label.
How do I know which size to order?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
What payment methods do you accept?
TCGSPY accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Are your materials sustainably sourced?
Quality and ethics are our priorities. We partner with manufacturers who adhere to fair labor practices and utilize premium, durable fabrics designed to last beyond a single season.